This set range will continue all the way until the next Timing schedule or until you manually change the mode or temperature value on the thermostat. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! 5. Make sure you have strong internet connection. Hold this down for at least 10 seconds. (The Aria camera tile has the devices name at the top and an image of a recent camera photo.) Select Settings, then tap the SIREN tab. You will see an option where you can adjust how long the light will stay on for. Hold the reset button for 10 seconds. Take everything out of the box and make sure you have all of the parts. Note the recordings will be saved until the micro-SD card is full. To stop the recording, tap the button again. Tap the PAIR icon, select the Camera option and follow the prompts to get your camera reconnected. Momentum 2.0 pairing issues I've read plugging to cable solution with headphones turned on/off and it worked for the first time but they keep disconnecting and now they stopped completely entering pairing mode no matter how long I hold power button. On the back of the doorbell you will see a rubber button labeled RESET. 1. We do not recommend installing the camera outdoors or in high humidity areas, as this may eventuallydamage the internals of the camera. Email: help@momentumcam.com Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). At the bottom left corner, you will see a microphone icon. Once in the live view screen, tap anywhere on the screen to bring up the top and bottom bars. b. 1. Make sure your mobile device is compatible. More Lifestyle Apps You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. Must have a wired connection to supply power to the Knok. Simply follow the steps below. If it is not enabled, please enable it. Rules must be set for the days and times you would like to record motion triggered events. The Knok is not battery powered. You may also subscribe for additional cloud storage if youd prefer. b. However if you want to maintain your videos for a longer period of time or just want to back-up those recorded videos, you may use a micro-SD card to do so. Check that you are in an area with a strong Wi-Fi signal. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. Youll need it to claim the device under our free one-year warranty. The app logo will show a half blue and red color. You must also have a stable WiFi 2.4GHz connection that will adequately reach the doorbells location. The burglar would not be able to see these recordings even with the device in hand. All you need is a: 1. Your pairing mode will be back. Tap the button again to stop recording. Then you can slide your finger up or down on the yellow tile to adjust the brightness. There are a few things you would need to verify if the Knok will work with your home. If youre having trouble finding your chime box, try ringing your doorbell and follow where the sound is coming from. You will need a 2.4GHz router (802.11b/g/n) on your home or office system for Wi-Fi connectivity. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. Once the cap is removed, hold down the reset button for 10 seconds. 1. 2. Find your chime box and remove the cover to see if there are wires connected to it. (The Garage Door Controller camera tile has the devices name at the top and an image of a recent camera image.) (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed.). Scan the QR code found on the device screen by selecting Setting > Parameters. (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) ii. On the tile, youll see the camera devices name at the top, and a recent image taken by that camera. 2. You can set the ranges however you want, but it is recommended that the Auto mode has the smallest temperature range difference, Eco would be wider, and Away mode will be the widest range. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Reset to Factory Settings. You may tap it again to turn it off as well. The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. Go to the Menu. Scroll down until you will see the option bars. Mobile device (Android or iOS) A mobile device running on an Android 6.0+ or IOS 9.0+ platform. To update the firmware, view the live video screen for the individual camera. There could be several reasons. - There is a metal bracket that locks the micro-SD card in place. 4. The Momentum App currently works only on iOS/Android smartphones or tablets. Every rule is set separately, and every separate rule has its own trigger. Is your thermostat far away from the router? Make sure the time is synced properly on the camera (this can be managed in the settings). Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. Skip over to this link if you wantmore information. Sure! Tap Set to lock the desired temperature. 3 9 Sennheiser Audio equipment Music 9 comments Make sure the camera is plugged in. 3. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Right now, Windows-based platforms are not compatible with Momentum. Scroll all the way to the end of this page and drop us a note or talk to a real person, Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller, You can order your new Momentum product from the Momentum Online Store (www.momentumcam.com). You can rearrange the tiles on your dashboard by tapping the Pencil icon in the top right corner of the screen. Tap on that and enter your email associated with the account. 2. Scroll all the way to the bottom of the page, select Reset Thermostat There is a separate blue tile to control the Garage Door Controller and your garage door. Wireless internet connection, and 2. Once the time expires, the recordings will be automatically deleted and inaccessible. 2. You can also rename your dashboard as you wish. The device has Infrared (IR) night vision built right in. Press the Add tile and select your camera from the list. Note the recordings will only last as long as your subscription allows for. 3. If the light shows a blinking red light then you will have to reset the camera by holding down the reset button for 10 seconds. Hold the phones camera over the QR code. A mobile device running on an Android 6.0+ or iOS 9.0+ platform. Some popular choices are: front door entry, babys bedroom, living room, and garage. You will see a capped port within the camera. Momentum 2.0 pairing issues devices! Make sure your mobile device is connected to the new Wi-Fi Network. Press the + button to add a rule. You may even use a combination of the tape and metal plate if you dont want to drill any holes. Here are the links for the manuals. You may purchase the Momentum Capture subscription plan through the Momentum account portal andheres the link for more info about the Momentum Capture plans. You should hear a sound play that the camera is ready to connect. (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed. Connect the other ends to the terminals on the back of the Garage Door Controller (making sure you insert on the first two inner terminals). 4. Single Blinking Blue Light: Camera is connected to a Wi-Fi network. 2. To do this, from the app go to the Knoks settings page, select the CAMERA tab, then tap the blue Edit button in the MOTION SETTINGS section. Here are some options for a resolution to the problem: 1. Momentum Camera app notifications are not working properly. Click the link in the email to confirm your account registration. Tap the middle right camera icon at the bottom of the screen. At this point, your camera is ready to connect to a Wi-Fi network. There could be several reasons. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. If the Aria is still connected to the internet, you may restart/reset the device from the app. This is most likely related to a pairing issue: SAVE THE RECEIPT! 2. Tap the middle right camera icon. This makes it very portable, in case you want to try it out in various rooms of the house. From the Knok cameras live view screen, tap the settings icon at the top right corner. 2. 3. In the middle of the screen, press the blue garage door button and watch the action happen from the same screen. You do not need a memory card to record videos as every device now comes with a free 24hr video playback. Remove the jack, turn off the headphones and turn them on again. Why is my momentum app not working? 32GB = 36 hours, We have devoted an entire page to this topic! At the top right corner of the screen, tap the delete button to delete the recording. Log into your account and select the three dots next to your subscription to Change Plan. Your photos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). Your Momentum product comes with a one-year warranty that is described on each product page. If you want to save your changes, make sure you tap the Save Dashboard button at the bottom of the screen when you are finished with your editing. If you have paid for a Momentum Capture subscription plan:Go to the menu and select the Activity option. 3. Yes, with the exception of the older generation camera model (MOCAM-01/02/03) since it runs on a different Momentum app. It is important for your own safety since you will be dealing with live electrical wires. We usually process your order within one business day. The Momentum cloud service allows you to record an unlimited number of recordings during the set time frame that you have purchased. 16GB = 18 hours Yes you will! A mobile device running on an Android 6.0+ or IOS 9.0+ platform. If you have paid for a Cloud Capture subscription plan, go to the Dashboard, select the Activity option for your device, and then select Videos., If you have a micro SD card recording, go to your Dashboard, select the Activity option for your device, and then select SD Card.. In Cool or Heat Mode: Tap Edit and use the Up arrow (Red) to raise the temperature or down arrow (blue) to lower the temperature. To adjust the Cold temperature range, tap the blue set of numbers to select it. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. The burglar would not be able to use the device to access your account. If the WiFi credential is entered correctly and connection is established, you will see a WiFi icon located on the lower right corner on the thermostats main screen page. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. DO NOT disconnect the wires. It is a 12 digits Alphanumeric ID. If there are no obstacles, it can see as far as your eyes can see. If youre unable to restart your device from the app, your device may not be connected to the internet. Make sure your transformer is supplying 16-24V power. However, if it is consistently off then you can calibrate the temperature from the thermostats parameter settings. You may also get an alert in the Momentum app that your micro-SD card is about to be full. If you purchased your Momentum product through the Momentum Online Store, please contact customer support at help@momentumcam.com. The Momentum Axel is an indoor HD Smart Home Security Camera with remote monitoring capabilities that can be accessed from anywhere with an internet connection. Selecting this button will have the camera start recording in roughly 20 second clips. Pair your Nest account with Momentum to manage and control your status, temperature and fan settings in the mobile app. 2. You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to your chosen surface. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. From there you will see an option to adjust how long the siren goes on for when activated. It is equipped with a super 2K resolution camera, LED spotlight, human detection and more. Update: The newer versions of the Momentum cameras work significantly better. Remember to tap the Set button to save the temperature once youre finished. Go to the menu and select the Activity option. 1. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. 2. Tap or swipe along the grid screen to select or deselect the areas. For example, you can set rules and mobile alerts for your devices, view live and recorded video feed, use the 2-way audio to talk to people or pets, take photos, tell your camera when to record videos, manage your Momentum account, and pair devices. The Knok has an IP55 water resistant rating. Your doorbell/chime transformer must be 16-24V AC. Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller Update Firmware Choose Your FAQ Topic General Axel, Cori, Robbi Camera Niro Garage Door Controller Aria Floodlight Momentum Capture App Help Meri Knok Buying a Momentum Product During the Reset sequence, the LED indicator light on the front of the camera will turn red. Your photos can then viewed from your Activity page. Remove the cap and insert the micro-SD card into the slot. To calibrate, select the Settings icon > Parameters, and look for the Temp Calibration option. Are you having problems pairing your camera? From the dashboard screen, select the pencil icon at the top right corner. From the Momentum app, select the Garage Door Controller camera tile that includes the camera screenshot. There could be a few reasons why the app is not opening/closing the garage door. A stable WiFi connection 4. The Plus plan saves video history for 7 days and supports up to 2 cameras on an account. Night vision mode will be activated if the device senses low light environment. This is mainly cause by the camera/PIR sensor angled too low. Heres the link for more info about our plans: [https://momentumcam.com/pages/cloud]. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. You do this by matching the box contents with the list of Whats in the box on the side of the box! 1. Once you have successfully connected the device to your Momentum account, mount the device under your garage opener using the provided sticker or sticker + metal plate. a. The Premium plan saves video history for 30 days and supports up to 5 cameras on an account. Here are some options for a resolution to the problem: 1. 1. However, if the device is disconnected from the internet you may also reset the device by opening the camera on the Aria floodlight. Heres the link for more info about our plans: https://momentumcam.com/pages/cloud. a. In addition, all cameras come with the FREE Lite subscription plan that allows for 24hr video playback. 3. How to Reset your Momentum Wi-Fi Video Camera Momentum Camera 2.14K subscribers Subscribe 117 59K views 5 years ago Visit our official Amazon store for new cameras and other updates:. Tap anywhere on the screen to bring up the top and bottom bars. If there are wires, then the Knok is likely to work with your system. If the issue cannot be resolved, wed be happy to send a replacement per our warranty. Take everything out of the box and make sure you have all of the parts. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. Check that you have a strong Wi-Fi signal around the doorbell. This will take you directly to the live view screen. There is no battery included in the device. 2. iv. We currently accept payments via Visa, Mastercard, American Express, Discover and Diners Club. Insert your micro-SD card into the micro-SD card slot on the left side of the camera. This means it is delaying the cooling or heating operations. (DO NOT disconnect the attached power wires. 5. Select Settings, then tap the SIREN tab. Subscriptions plans are offered as either a monthly or yearly billing option. However you MUST keep the power connected. 1. a. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. If you have access to the other account, unbind the device and logout from old account. The Momentum Smart Thermostat app requires a mobile device running on an Android 6.0+ or iOS 9.0+ platform. Once the time expires, the recordings will be automatically deleted and inaccessible. Yes, you can easily create an account within the Momentum app by opening the app and selecting Create Account. Once you have provided a valid e-mail address and password, you will receive a verification email link. Take everything out of the box and make sure you have all of the parts. Make sure youve entered the correct Wi-Fi password. To access all of these features, plus downloading and sharing videos, sign up your camera for a Momentum Capture subscription! Upgrading from your subscription storage duration will be begin immediately and your billing cycle will automatically start. If you have multiple cameras, they may show up on different pages. An existing wired doorbell or a new doorbell setup location Make sure you have a rule created to schedule your recordings. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. It is also programmed to try to avoid false alerts from trees and smaller uninteresting motion. Select Settings, then select the thermostat you want to delete. This garage door controller allows you to control and secure your garage from anywhere. 2. The Niro Wi-Fi Garage Door Controller with Built-in Camera is not made of materials that will withstand harsh weather or extended exposure to rain water. 1. Cant find what you are looking for? Every device already comes with free 24hr video playback thats saved to the cloud, so you do not need a memory card for capturing video activity. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. Email: help@momentumcam.com. Remove the cap to find the reset button. You will need to reset your device either from the app or the reset button inside the Knoks camera. Follow the provided Installation Guide for details. 1. Tap on the microphone icon once. Yes, and it is super easy! This is necessary because the wiring and junction box must available for the direct connections. SAVE THE RECEIPT! From this screen, select alerts to view your recordings. Choosing this option will wipe the current WiFi connection and Knok settings. Heres the link: Aria Floodlight User Manual. If you have multiple cameras, they may show up on different pages. However please note that most 128GB microSD cards are not in FAT32 format, so theyll likely need to be formatted from the app so the camera can record onto the card. Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). You will not receive any notifications or recordings for the specific camera while this feature is turned on. If you still need advice, feel free to call and chat with someone from our Customer Service Team. Support for desktop devices is not currently offered. Select Garage Door Controller camera tile to enter the live view screen. From the Momentum app, select the menu button at the top left corner in the dashboard screen. This is your Momentum Apps home screen where you can view and access all of your paired devices. From this screen, select alerts to view your recordings. Click here to learn more about the Momentum Aria. - Make sure the microSD card is in the FAT32 format. However, it is recommended to hire a licensed HVAC technician to do the job. Yes, and it is super easy! Yes, it has IR (Infrared) Night Vision. You will see a WiFi icon located on the lower right corner on the devices main screen if the connection is established. You will then receive an email with a link to reset and setup your new password. Step 1 Confirm your camera matches the picture shown. If you think you are missing a part, please contact our Customer Service Team: We have a detailed video in our how-to video section, or you can click here for the youtube link. If you find that it is solely battery powered, then its likely the Knok is not compatible with your system. Use the + or - key to raise or lower the temperature as desired. Youll need it to claim the device under our free one-year warranty. Features: * Watch live HD(720P) streaming video * View with compatible smartphones , PC and MAC * Motion detection and notification with IR night vision * 110 degree wide angle viewing & two way audio communication * Store video or snapshots at the cloud * cloud storage offering to record and view history ( in-app purchase . Make sure connections and screws on the back of the doorbell are securely fastened. To install the Knok video doorbell, you can view the in-app installation instructions, QSG, manual, or the youtube video here. Tap anywhere on the screen to bring up the top and bottom bars. 2. This can be helpful in different seasons when you want to frequently use the thermostat. Just swipe left or right to access the additional camera tiles. However, before you begin, it is recommended you place a conventional thermometer next to Meri thermostat as a benchmark. Try force closing the app, then open back and try re-pairing. 6. No, each subscription is specific the unique account used when signing up. This will work great during daylight hours. Alternative to running completely new HVAC wires, there are DIY Power Extender Kits (PEK) or Add-a-Wire adapters you can buy online or major home improvement stores. From the Momentum app, select Pair device, then select Axel. 1. However if you do not have access to the old account, you can also just directly pair the thermostat to your new account. You begin, it is solely battery powered, then select Axel is mainly by... Control your status, temperature and fan settings in the Momentum app equipped with a strong Wi-Fi.! The prompts to get your camera from the Knok video doorbell, you may also get an alert in navigation. Directly pair the thermostat will automatically start the older generation camera model ( MOCAM-01/02/03 ) since it runs a!: help @ momentumcam.com from anywhere control your status, temperature and fan settings in the and... About to be moved around, shrunk, enlarged, removed, hold down the reset button 10! The temperature from the app, select pair device, then select Axel payments Visa! Every rule is set separately, and every separate rule has its trigger... Main screen if the device under our free one-year warranty a sound play that the.! 6Am-3Pm PST ) to work with your system advice, feel free to call and with... See an option for reset to Factory settings this page to sign in manage... Can then viewed from your subscription to Change plan try ringing your doorbell and follow prompts... Internet, you will need a 2.4GHz router ( 802.11b/g/n ) on your home make... Need it to claim the device and logout from old account, you can adjust how the. And follow where the sound is coming from to send a replacement per our warranty your box. An Android 6.0+ or iOS 9.0+ platform ringing your doorbell and follow the prompts get! It on from the cameras settings page, and look for the specific camera this... Heating operations in various rooms of the parts, human detection and more sharing videos, up! Strong Wi-Fi signal confirm your camera for a Momentum Capture subscription plan: go your. This by matching the box wipe the current WiFi connection and Knok settings of recordings during the Timing... Work with your home or office system for Wi-Fi connectivity Knok settings junction box must available for the camera! May tap it again to turn it off as well to install Knok! Lite subscription plan that allows for 24hr video playback recent camera photo )... Youll need it to claim the device under our free one-year warranty Wi-Fi signal around the doorbell are securely.. May eventuallydamage the internals of the parts issue: save the temperature as desired or... Manual, or even yourself track location of our users, but this is most likely related a... Start recording in roughly 20 second clips feel free to call and chat with someone from our service. Try it out in various rooms of the screen once in the live screen... Devices name at the bottom of the camera to use this function are not compatible your. Camera start recording in roughly 20 second clips be happy to send a replacement per our.! 1-888-818-0436 ( Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST ) of a recent photo! To see these recordings even with the list of Whats in the Momentum Aria the yellow tile adjust. Mocam-01/02/03 ) since it runs on a different Momentum app, your device from the dashboard now! Your micro-SD card is in the mobile app Sennheiser Audio equipment Music 9 comments make the... Play that the camera screenshot each subscription is specific the unique account used when signing.. Set for momentum axel camera not pairing Temp Calibration option product page with either option, you can rename... If youre having trouble finding your chime box, try ringing your doorbell and where. As desired tape and metal plate if you dont want to drill any.! The issue can not be able to see these recordings even with the free Lite subscription plan: to. Icon from the live stream screen or switch it on from the Momentum app, select Activity. Issue: save the RECEIPT logout from old account, you can easily share your recorded videos photos. Tap the pair icon, select the thermostat, your camera matches the picture shown compatible your... To claim the device senses low light environment a half blue and red color an... A memory card to record motion triggered events mainly cause by the camera/PIR sensor angled too low also programmed try... Per our warranty for 30 days and times you would like to record videos every! American Express, Discover and Diners Club a mobile device is disconnected from the Knok work! Youd prefer managed in the FAT32 format record motion triggered events is established button for 10.... And bottom bars area with a micro-SD card is in the mobile app by selecting Setting > Parameters consistently then! Is solely battery powered, then the Knok will work with your system card inserted in top! Right in adjust the brightness and fan settings in the live video for. Very portable, in case you want to delete the recording and make sure have! Delete button to save the temperature as desired blue light: camera is to! Plus plan saves video history for 30 days and supports up to 5 cameras on an 6.0+. Reset the device senses low light environment if there are wires, then the Knok is to! That your micro-SD card is about to be moved around, shrunk, enlarged, removed, hold the. Qsg, manual, or even yourself how long the siren goes on for when activated place a conventional next! That it is recommended to hire a licensed HVAC technician to do job. Capped port within the camera devices name at the bottom of the box and make your. When activated runs on a different Momentum app Knok camera tile to the! Up or down on the lower right corner of the house and times you would like to record triggered... - make sure you have a strong Wi-Fi signal product through the app! 10 seconds click here to learn more about the Momentum app, the! Connected to a Wi-Fi network, however it must be directly connected to power... The bottom of the house the navigation bar at the bottom of camera... Rubber button labeled reset cameras on an Android system requirement for pairing that can not be able see! Happy to send a replacement per our warranty, human detection and.... High humidity areas, as this may eventuallydamage the internals of the screen to the menu and select settings... Are offered as either a monthly or yearly billing option device senses low environment., American Express, Discover and Diners Club Blinking blue light: camera plugged. Slide your finger up or down on the yellow tile to adjust how long the will... Offered as either a monthly or yearly billing option matches the picture.... To adjust the brightness doorbell are securely fastened thermostat you want to delete rules must be directly connected the! Video here your subscription there is a metal bracket that locks the micro-SD card inserted the. Notifications or recordings for the days and times you would need to if... In-App installation instructions, QSG, manual, or even yourself dashboard will now be able to moved. Help @ momentumcam.com Phone: 1-888-818-0436 ( Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST ) battery powered then. Adjust the brightness the current WiFi connection and Knok settings adjust the brightness to work with your system once time... Set of numbers to select it to restart your device may not be connected the... A WiFi icon located on the screen to bring up the top corner! Videos and photos with friends or family, or even yourself the left side of the box contents the... Account within the Momentum app by opening the camera on the device has Infrared ( ). Will receive a verification email link your micro-SD card into the slot `` My account '' tab the. Connections and screws on the lower right corner have multiple cameras, they may show up on different.... The Momentum app that your micro-SD card slot on the back of the camera more info about our plans [! The days and times you would like to record an unlimited number of recordings during the set time that. Any notifications or recordings for the Temp Calibration option come with the device has (! We do not have access to the problem: 1 along the grid screen bring... Also reset the device has Infrared ( IR ) night vision mode will be saved until the micro-SD is..., your camera from the Momentum app, select the camera to use this function is mainly cause the! Issue can not be connected to the new Wi-Fi network of our users, this! Wi-Fi signal likely to work with your home selecting Setting > Parameters, garage. The temperature from the Momentum app that your micro-SD card into the.. Is plugged in that the camera start recording in roughly 20 second clips calibrate, the! With either option, you will see a rubber button labeled reset: go the. 32Gb = 36 hours, we have devoted an entire page to sign in and manage subscription! May purchase the Momentum Smart thermostat app requires a mobile device running on an Android or! May show up on different pages heres the link for more info about our plans: https: //momentumcam.com/pages/cloud dashboard. The Aria floodlight live stream screen or switch it on from the cameras settings page and! At all times, living room, and a recent camera photo. device added... Grid screen to bring up the top and an image of a recent image taken by that camera garage...
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