Dear jholthaus,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. The reason I give to our members 5 days to cancel the membership is because: firstly it is determined by law and secondly because we consider fair that customers have the opportunity to read the contracts with tranquility and experience the resort before acquiring full membership. Well, that is what the scam is. Your e-mail and phone number will not be public. So when you are making your decision, make sure you compare apples to apples and factor in the differences of having Royal Elite status. I have yet to receive my money for a cash exchange through HSI as I requested in Oct. 2008. Dear Royal Elite Vacation Club Members, Our work is based on a Contingency Basis: NO RESULTS, NO PAY. The other part of the scam is that they hope most people do not realize that they were lied to until they try to use their vacation club. Mexican Timeshare Solutions is a legitimate company that assists timeshare owners who feel they were scammed by fraudulent salespeople, like the Royal Elites salesperson. -we were not told we had 5 business days to cancel the contract with no penalization Dear guest,While greeting you warmly, I use this channel to thank you for the time you have invested in sharing you views and comments related to our hotel with us and reader of this social media outlet.I am very sorry to see as you describe, that your vacation experience with us, was less than ideal. The complaint has been investigated and resolved to the customers satisfaction. You can learn more about why escrow is important here. I have heard that it is a nightmare to reserve with REE. Verification can help ensure real people write reviews about real companies. It fills us with joy to know that you and your family had an excellent time while on vacation, and that the facilities, and variety of services exceed everyone of your expectations. Villa del Palmar Cancun Best Vacation going All Inclusive. These companies use hackers, social media, and technology advances to send mass SPAM emails to vacationers and users of Vacation Clubs with the intention of having these members release their personal and/or account information to them. * From Mexico: [protected] They are so friendly and helpful! Pros Dear Amy_Iowa,On behalf of the Sandos Playacar family, I thank you for commenting about the experiences lived while in our hotel. Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite. If you have dealt with similar issues to these after purchasing a Royal Elite Vacation Club membership, you do have options. -our experience at the front desk during our stay was painful and irritating at best, the front desk folks are unwilling to answer any questions effectively, this statement was even agreed by Richard Quinones and salesmen, they were innumerable complaints from members at the resort and the front desk personnel refused to handle issues properly because all members were complaining about getting different rooms to what they were promised and sold by the salespeople. We are currently enjoying the fabulous facilities, food, environment, people, entertainment, etc. It goes against our guidelines to offer incentives for reviews. It has been a few weeks and still no refund. a blatant discrepancy like this would be given a clean refund; the inability to refund is a giveaway that something is very fishy., Promises that sound too good to be true, including incentives for making an initial purchase that dont seem to have strings attached (because they probably do), Upfront fees, including high-dollar deposits or administrative fees that are far more than youd expect them to be, Pushy sales presentations, especially those that dont encourage you to take your time in making a decision, Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. No written confirmation that our contract was canceled. from any other country: +52 (984) 873 4493, Telephone No. If you have a timeshare ownership, and you feel you have been scammed with your purchase, there is a reliable solution to get out of the deal. We use dedicated people and clever technology to safeguard our platform. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). The royal elite membership offers members. Royal Elite Vacation Club | 240 followers on LinkedIn. after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Their customer service is lousy and the timeshare maintenance fees are insanely high. If you are not happy, you can cancel. Indulge in a massage, a body wrap, and reflexology at the onsite spa. It goes against our guidelines to offer incentives for reviews. Read reviews, compare customer ratings, see screenshots, and learn more about Royal Elite Vacation Club. They promise that you would be able to rent back your weeks, but you cannot find a company to rent your weeks, you cannot get hold of anyone from RCI to exchange your weeks either. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. You can call us at833-416-8796, submit the contact form on the right side of this page, or initiate the live chat to get started. Privacy policies | Disclaimer | Espaol. We were promised all sorts of services and amenities. There are deceitful and make up whatever they need to in order to make the sale. However, for some reason some members prefer to post comments online instead of contacting us for assistance. They acknowledge that we canceled within 5 business days. We hope to see you soon at your Vacation Home! Welcome to the Royal Elite Vacation Club official App, if you are a Royal Elite member then you are going to love the convenience of our App. The benefits of Royal Elite Vacation Club membership are seemingly endless. Here are the benefits ans perks when you book with us. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. Post you vacation clubs are complaints are. There are plenty to choose from in Cancun that don't have these con artist around. www.sandos.com. You are never out of touch. Royal Elite Vacation Club complaints: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. This will surely increase the credibility of your complaint. You can call us at. This is a forum with more prople who were victims of a royal elite timeshare scam: Royal Elites legal name is Sandos International S.A. de C.V. This could include discounted AI rates such as babies and children stay for free, teen's discount, VIP check in/out, VIP Beach access . 3203, 3204, 3205 The salespeople are deceitful and they make up whatever they need to do in order to make the timeshare sale. Why give them any money when there are so many other nice resorts. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. Listing provided by TMLS $311,565 3 bds 3 ba 1,440 sqft - New construction 9 hours ago 240 Indian Summer St, Zebulon, NC 27597 MLS ID #2490538. I only paid a $1000 deposit because I was leary. The royal elite vacation club at the internet network provider to enjoy extraordinary vacation moments into our table cooking was not sell another book. * From everywhere: [protected] Ext. All official accounts of Sandos and Royal Elite don't have a personalized name, example: All our official accounts describe the position of our staff, example: customerservice@royalelite.com, reservas@royalelite.com, Finanzas@royalelite.com. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. Be very careful when dealing with this company! She also said the All Inclusive fee could not ever go over $100/day/person. 3203, 3204, 3205 This review was chosen algorithmically as the most valued customer feedback. My husband and I bought a membership with Royal Elite at Sandos Playacar in Cancun, Mexico. He is always there with a smile and kind words (very good english) and ready to get you what ever you need. Bravo Royal Elite! Claim your profile to access Trustpilots free business tools and connect with customers. Booking your vacation with Royal Elite Vacation Club has never been easier, our App allows you to get in contact with a reservation agent with just the touch of a button. We already have a timeshare but were thinking of selling it and though this might be a good replacement. * From Mexico: [protected] A lot of fun! To finalize this is not an investment and do not buy for vacationing because you can get better deals on the web, do not fall into his lies or if you see him or receive an invitation from any person to attend the vacation program meeting (timeshare program) just refuse the invitation you receive, we would assure you that even the person who invites you to this meeting is lying. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. The floor was with plenty water since the water dispenser (which we didn't use) was broken. When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. Just email or call within 5 business days and we will give you a full refund, no problem. 1994-2023, Mexican Timeshare Solutions is part of TRAVELERS PROFESSIONAL CONSULTANCY SERVICES. We knew the sales person was most likely misrepresenting information. This is another forum with more complaints about this company: This is an organization dedicated in its totality to the regulation of all the Vacation Clubs of the region with the sole purpose of ensuring the satisfaction of all consumers through responsible, professional business practices and above all things, attached to statutes. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. The benefits of Royal Elite Vacation Club membership are seemingly endless. Members enjoy of a fully dedicatedcustomer service attention and support 7 days a week. Read full review of Royal Elite and 8 comments, Read full review of Royal Elite and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Royal Elite Vacation Club Interviews Experience Positive 100% Getting an Interview In Person 67% Employee Referral 33% Difficulty 1.7 Average Hard Average Easy Dec 20, 2018 OPC Interview Anonymous Employee in Cabo San Lucas Accepted Offer Positive Experience Easy Interview Application I applied in-person. Please feel free to contact us: do a google research on Royal Elite. Royal Elite Vacation Club members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. None of it is trueHSI advertisements are also false. Claim your profile to access Trustpilots free business tools and connect with customers. customerservice1@royalelite.com To have a look at our recommended timeshare exit companies, visit this page. Royal Elite timeshare has a terrible reputation for scamming innocent vacationers, and there are a lot of complaints around the web about this company. Thank you for recognizing the efforts of our wonderful staff, I will definitely extend your regards to Daniel Perez, we are proud to have him in our team.Kindest wishes, we treasure your positive comments, and hope to have the pleasure of seeing you again, on your next trip.Warm Regards, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. All sorts of services and amenities membership with Royal Elite Vacation Club members, our work is based on Contingency. Other nice resorts I was leary advertisements are also false safeguard our.. Offer a low up front fee escrow payment option, so you are protected from.. No problem 984 ) 873 4493, Telephone NO feel free to contact us: royal elite vacation club complaints... Deeply into these complaints, we found several negative reviews of the Royal.. People, entertainment, etc of fun we knew the sales person was most likely misrepresenting information most misrepresenting... 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