Then paid $1100 for three months then after all this received sheriff notice of eviction with court date. All I can say is I would like to join class action suit. Grace Period: A grace period is the provision in most loan and insurance contracts that allows payment to be received for a certain period of time after the actual due date. Good luck to all. I called next morning and asked a way to make payment. And I will pay my loan on the last day of the grace period EVERY month and when they call me I will treat them like ### and be a rude as possible to who ever calls me. I have been sending an additional 1000.00 a month to be applied as additional principal on my mortgage. I will tell all family and friends to RUN if they end up with them. Company Number 6147241-0181 Status Active Incorporation Date 10 March 2006 (almost 17 years ago) Company Type Limited Partnership - Foreign Jurisdiction Utah (US) Branch Branch of SELENE FINANCE LP (Delaware (US)) Registered Address. That said, I received a call from Selene on 1 December 2022 stating that we Back story information: My x-husband and I owned a home together and divorced in 2008. I am in the process of trying to get refinanced back with Flagstar just so I wont have to deal with these crazy people. I am going to an attorney and start legal action. The original plan for loan modification was to change the interest rate on the loan from the original rate to a more favorable rate. Granted that -/-/- is when it is due but I have a grace period of 15 days so it is not late until -/-/-. The supervisors and managers was overworked because there was not enough of . This was around the same time I was transitioning from a government job that had laid of hundred of people into another job. Since then Selene has broken the law and lied to me. Sincerely, 17 North Irving Avenue removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. Atlantic City, New Jersey 08401 Headquartered in Houston, Texas, Selene Finance is a residential mortgage company that handles all aspects of mortgage loan servicing, including receiving monthly mortgage payments and pursuing foreclosure against homeowners who fall . I went ahead and made my Feb. 1 mortgage payment with Flagstar just in case Selena is slow getting my payment documents and information in place because this seems to be one of the complaints listed. I as well feel that something very wrong is going on. This comment was posted by a verified customer. She said wiring takes 24-48hours. xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE 0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ I have requested a pay off. They say I havent pay anything and want to foreclosed but i have ever receipt since Ive been in the house selene finance tries to blame it on Rushmore loan management will not come fourth with the payments. A full-service residential mortgage loan servicer with proven loss mitigation strategies to preserve homeownership. Contact me please. Now my house is going to auction on June 16th. Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Again Im sorry for your troubles. Im also a victim of selene This review was chosen algorithmically as the most valued customer feedback. Selene Finance is a residential mortgage company that specializes in all aspects of mortgage loan servicing. If you do that will force them to only contact you. I dont understand how the mortgage company did not look over all taxes and insurance before giving me my new payment through a loan modification only to see me fail once again. I end up paying an amount that is completely different from the statements. Something tells me they are double dipping on my escrowed tax and/or insurance. Address: 100 Grove Rd #6, Thorofare, NJ 08086. There was no supervisor and I was told to call back tomorrow morning. Almost every day I am on the phone with rude people from there. Selene in the first few months has not sent me a statement, I had to find their phone number and make my first payment over the phone, then I went online and set up an account to make my second payment, now I tried to go online to make my third payment and guess what, my account information cannot be found. Victim of Selene Finance Lo as well contact me !!! They just added $2000 in Corporate Advance Balance Fees since my August 1 statement (today is August 8.) They are no better than Fairbanks Capitol was. You should also seek assistance from your States Mortgage Finance Angecy if the are attempting foreclosure . _f;h@OVT=Fl;Zr]ZfGsY^#-e\v7hY~%*n UKtWUE]BgY The complaint has been investigated and resolved to the customers satisfaction. THEY WANT OUR PROPERTY. I was actually able to speak with a rep on Tuesday, February 1st about the new statement was told that she was going to escalate my account, Im not at any risk of foreclosure and I would have a response within 48 to 72 hours that ended yesterday with nothing. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations These fees are hidden and never mentioned during the loan modification negotiations between the borrower and the lender. It was started by Joseph Papp, a retired U.S. bankruptcy attorney, and Jerry Gelles, a lawyer with a background in finance and commercial law. I was leaning towards accepting it - but after reading this I am truly afraid. At no time did any agreement entered into by the plaintiff include the application of mortgage . Now they are starting foreclosure stating I am in default. April, I faxed the policy again and tried to tell them that I faxed the insurance policy again and kept asking to lower the interest rate. I've been in "negotiations" with them for over a year. I am also in the process of taking legal action against them. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I had a loan modification through BOA. Been with Flagstar Bank for 5+ years, never had a problem and received the letter from Flagstar that my mortgage has been sold. En nuestro Centro de Atencin Telefnico, tenemos representantes que hablan espaol. They said no. www.TheDailyComplaint.com. You can absolutely hold Selene Finance accountable for their actions while obtaining the mortgage solutions that you are seeking without a legal battle but there is always small claims court if you must battle legally (a minimal outlay of cash versus an attorney and doesnt require an attorney). What should we expect from this case? Resolve issues and transfer my loan to a different mortgage servicing company, Celine took over my loan back in March. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. PLEASE Help They have made alot of money off us debt slaves, not that anyone cares. Selene Finance LP has unscrupulous and deceptive practices. If you suspect a fraud attempt, we encourage you to contact your loan resolution representative at (877) 735-3637 or email us at CustomerService@SeleneFinance.com. I think they are trying to avoid me to make me late so they can pull some of the crap that is listed above. Selene Finance LP is dedicated to helping our homeowners preserve and maintain their investment. At worst, Selens is a fraudulant and criminal company. Why don't I refinance, You ask. I would also be interested as they manipulated our loan. Then they stated that the lender had given me debt forgiveness of almost $30,000 that they were now adding back to my loan modification. This will surely increase the credibility of your complaint. Selene Finance focuses on strong loss mitigation strategies for diverse third-party clients, spanning from large banks to government agencies. (877) 735-3637 during the hours of Monday Thursday 8:00 am to 9:00 pm, CST and Friday 8:00 am to 5:00 pm, CST. I've also contacted my states Governor, both Senator's and my districts congressman. 27 comments Their website is very vague and amateur and by the sounds of the comments here, calling them is not much better! Houston Texas THE ATTORNEY GENERAL ARE HERE FOR US AND WILL INVESTIGATE THE COMPANY. State should take over the license from Selene finance so that they could not operate any more. It was verbal. However first I needed to go to Walmart get a MasterCard and put $600.00 for he first mortgage payment. The storys up above are so much like my story. We have battled Selene Finance and won with a forbearance agreement issues as well as other debt restructuring issues so just keep fighting until you get the solution that you are seeking. Selene Finance Employee Reviews in Jacksonville, FL Review this company Job Title All Location Jacksonville, FL 22 reviews Ratings by category 3.3 Work-Life Balance 3.6 Pay & Benefits 3.0 Job Security & Advancement 2.9 Management 3.0 Culture Sort by Helpfulness Rating Date Language Found 22 reviews matching the search See all 64 reviews Im sorry to hear this. Selene Finance LP is a Financial Services, Banking, and Nonperforming company located in Horsham, Pennsylvania with $88.00 Million in revenue and 557 employees. Email this Business. What Is The Standard Mortgage Payment Grace Period? I will call their office everyday and harass everyone that answers the phone. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. I tried to dispute but the customer service blocked and rejected my email. Choose My Signature. By the waythose of you that post the positive commentswe know that you WORK FOR SELENE! 9 branches of social science and definition If one person is handling my account, why am I being transferred to so many different people's voicemails? Things were going smoothly with Selene until my house got flooded by Sandy. My bank gave it back to me and they filed it with Selene to get their money back. I feel that they deceived us and this is NOT how you do business. My name is Victoria. Low and behold now that we have court on November 17, with acquisitions of criminal trespassing and and an eviction , my husbands record has been cleared. We have no choice in this move, so I am really hoping that everything works out well for us. Identify misspellings in crafted communications (e.g., company name, etc. Then she stated they had purchased my loan from the existing company. I am now sending a check by registered mail to them for my third payment. This lawsuit represents the largest class action lawsuit ever filed in U.S. history, and it is on the verge of receiving a major breakthrough. In complaint to court and still was evicted and now homeless!!! All rights reserved. I let them know I had filled out all the paperwork for forbearance already or loan modification. <> This is the home I have raised my kids in and lived in paying my mortgage for 20 years. Some documents they received and some they didnt even though sent to the same address. Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. The case status is Pending - Other Pending. If you have questions or need assistance please contact Selene Finance LPs Customer Service Then didnt cash the check within 10 days so I started calling them asking how long should the process take. That should atleast show I have just cause. 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