Email : info@cogir.net, 1 866 671-6381 The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. When I stated that I saw no real answers to the labor challenge that we have because our government policy is just not letting the workers in that we need to have in, period I dont see that changing on the horizon. And thats a very different approach from the trying-to-get-together-to-survive moves. Most Discussed Updated Categories Login Signup. Add COGIR OTTAWA AND QUEBEC RENTS as the supplier. Defined by the vast expertise of our highly dedicated staff and the industry-leading services provided, Cogir of Northgate is the destination for cozy senior living in Northgate, an inviting community just north of Seattle. Register online to make reservations for Precinct One Park amenities and Community Center programs. We are so lucky to be sheltered from this wicked world. Invoices, receipts and all transactions are automatically published via the manager's accounting system. A range of lifestyle options and easy access to the energy of Portland draws residents and their families to this Vancouver, Washington community. Many communities also have choices for those seeking Respite Care or Memory Care. ). I worked at a dot com in the 2000 to 2001 timeframe where we merged with another company simply to survive, because everybody was dying. Tutorial Difficulty: 3/10. He currently serves as the Vice-Chair of the Board of Directors for the California Assisted Living Association. Click below to learn a bit more about our Washington State and California communities. Eskenazy: It depends on why youre doing an M&A transaction in the first place. My-community.ca Official Pages. If you still receive this message, you may open a Case (reference error ID ) using the eService Support tool. He lives in the Seattle area with his wife and near his two grown children. This site is protected by reCAPTCHA. For School Members . 13. Your community no longer needs a cork board in the foyer. Forgot your password? Its a very operationally intensive business, and it aint getting any easier. COGIR Real Estate has approximately 4,000 employees who are passionate about real estate. Those are not inexpensive. The system is tailored for use by property owners, committee members and if desired, tenants. You will then be able to pay your rent by direct payment. They develop relationships with each other. Sign-up for our email list for the latest openings and updates. . David last served as President of Merrill Gardens, and previously was the Chief Financial Officer for Aegis Living. Jazz Up Your Nether Portal. to receive this error, please contact your delegated administrator. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. Why wouldnt they be? Unfortunately we could not match the email provided. Well, if thats going to be the case, then we better be very diligent about what were spending in that department relative to what were charging. So our investors are not terribly sympathetic to a contracting margin. You can also access both systems with one single login. Our homes come in studio, one and companion suite options, all surrounded by beautiful outdoor walking paths. Before focusing on Senior Living, Patrick ran Zoka Coffee, a local Seattle coffee company with multiple locations, licensing in Japan and a roaster operation. But it is possible that there will be some stupid M&A in 2023. And when mortgages go from 3.5% to 7%, thats double. We also offer social activities, farm to table chef prepared meals, and numerous community amenities to enrich the lives of those who call Cogir of Bothell home. Or they are welcome to stop by our country kitchens for a cup of coffee or to help prepare a meal. At the conference where Dave and I met, when I was a panelist, I was sort of the Debbie Downer of the conference, and a little bit morose. Prior to joining COGIR Management USA as Regional Director of Operations, he worked as a Director of Operations and General Manager for Aegis Living. To do that, you need to have certain areas where you have good leadership in sales and marketing, compliance and care, and in memory care. Error : Please enter a valid Email Address. Please enter the email address associated with your community portal account and we'll redirect you to the appropriate login screen. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. The merger of the two companies created a new operating company with 60 communities and many more on the way. I think that the investment community, as I mentioned, is only going to have so much patience to be able to withstand operators that aret operating efficiently. Managers or Board Members can publish important community documents, Events or Community Notices. Cogir Management. Without exaggeration, when I get up in the morning, my first thought is how lucky I am to be in this shelter. We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com. Landlords List a Property My . Phone : 1 866 671-6381 Email : info@cogir.net If you continue Chief Executive Officer Cogir Management USA, Senior Regional Director, COGIR Management USA, Regional Director of Operations, COGIR Management USA, Vice President of Sales and Marketing, Cogir Management USA, Regional Health and Wellness Director, COGIR Management USA, Cogir Management USA 2023 All Rights Reserved, | Powered by RentCafe ( 2023 Yardi Systems, Inc. All Rights Reserved. There were certain things that Cedence had accomplished in our short five-year history, but there were certain things that we needed to accomplish going forward. As with all COGIR communities, delicious high-quality meals are served throughout the day and attentive staff are ready with a smile for any need. And I think we did hit our November 1 closing. Join our Sonoma senior apartments and make the most of the resort-worthy amenities that guarantee a rewarding retirement experience filled with moments of joy and peace of mind. Error : Please provide a valid First Name. document.write(new Date().getFullYear()); Your community can choose from our free template to a multi-page template with additional.. Welcome to myVista! Ben is a highly accomplished executive with multiple years of experience in the senior housing industry and real estate management. I feel so rich having friends like you who make me feel loved . It really matters on a day-to-day basis to get to know the residents. MyCommunity - A better way to work together Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. With over 70 buildings and over 8,400 units, COGIR stands out in the market through its focus on customer service and its goal of creating dynamic living spaces. Vancouver, WA 98682. RESIDENCE LES JARDINS DE RENOIR 3 from $1820 per month **Price after tax credit. Vancouver, WA 14d. Cogir Management USA 2023 All Rights Reserved, | Powered by RentCafe ( 2023 Yardi Systems, Inc. All Rights Reserved. We originally were out looking to do it on our own, we were not looking to come together. Error : Please enter a City, Zip Code, Address or Property Name, about Cogir of Fremont, Opens in a new tab, about Cogir of Manteca, Opens in a new tab, about Cogir of Mill Creek, Opens in a new tab, about Cogir of Vancouver, Opens in a new tab, Cogir Management USA 2023 All Rights Reserved, | Powered by RentCafe ( 2023 Yardi Systems, Inc. All Rights Reserved. A Cadence was in Southern California. Focused on future growth through both acquisition and development, today our portfolio includes 1800 units and employs over 800 people. Owners can see only their own statement of account. The. Build Community Tenant loyalty increases when they feel they're part of a community. Prepare cash flow forecasts and estimates as . Eskenazy: One of the things we were eager to embrace from the Cadence side was their programs. Thats what pays the bills at the end of the day. Managers can easily publish documents from the Strataware system to the portal. Seniors and their families can choose from the easy and active lifestyle and of independent living, or assisted living for those in need of an occasional hand. Offering gracious senior living in Seattles Northside, we are minutes away from Thorton Place, Green Lake, and Woodland Park Zoo. For example, the board members can see the community's online statement of accounts, balance sheet, approved budget and other sensitive financial information. This initiative can be a revenue source for your community, helping to reduce service charges/levies. Pay your rent directly through your financial institutions bill payment service, either online or at the ATM. Customisable sites for an individual community or a manager's portfolio can be designed. Today Mr. Duguay remains active in the company, which has been led by his son, Mathieu Duguay, since he was named Partner in 2004. May 2022 Activities Calendar; Resident Services. Rewards and recognition: Another major characteristic of the community web portal is recognizing and rewarding members. And oftentimes [as an industry], we stop right there and we expect the investor to deal with it from that point forward, because theyre going to capitalize those transactions however theyre going to do that. Margins have taken precedence as a top industry issue in recent years as operating costs have skyrocketed. Apple reminds us that you please the customer. So imagine your household budget having double your mortgage payment all of the sudden. We will send you an email containing your Sabre Community Portal username. But that doesnt mean pre-pandemic margins are out of reach. So, that is a positive. COGIR Real Estate employs approximately 3,800 real estate professionals who work tirelessly to provide the best customer service. Sep 2002 - Jun 20129 years 10 months. Started his career working as a Certified Nursing Assistant while attending nursing school. Add COGIR OTTAWA AND QUEBEC RENTS as the supplier. Our reflection rooms feature soft lighting, soothing music, and other relaxing elements for residents to enjoy. FAQ Helpful Links List of Cities Community Info and Stats. Using farm-fresh ingredients, our talented chefs prepare nutritious food, meeting all dietary needs. 3.0. From the freedom of independent living to the attentiveness of assisted living to the reassurance of memory care, COGIR Senior Living has the right place for you or your loved one. Were obviously only two months in, but I think both Dave and I can see what the potential is on the other side once we get through the integration process. Error : Please verify you are not a robot. For International Accreditation Evaluators. With easy access to the top healthcare facilities, attractions, and dining Seattle has to offer, our community is there to meet all our residents needs. See all Welltower Cogir Tenant, LLC communities. Enter your email address below and we'll send you a reset email link. Now, that may drive margins down. Username Password. Somebody told me the other day, to think about what senior housing has gone through over the last five years. Automotive. Apartment owners can view a live customer account. 26. Tenant portals allow tenants to connect with leasing specialists who can assist them as they move in or out, as well as, with renewing their lease. COGIR Real Estate has been active in the multi-residential building sector since 1999. . Overall rating. Any image, link, or discussion of nudity. And we were looking to add operational expertise at the highest level, the CEO level. Cogir of Sonoma is located at 800 Oregon St, and offers active living as well as assisted living and independent living services for older adults. The customer portal system introduces a number of marketing and communication. Ernie graduated from San Diego State University school of Nursing with his BSN. There was an error occured while trying to login! No webpage was found for the web address: HTTP ERROR 404. A lot of things that can happen can be rolled out, like these programs. Let your customers self-service. Cogir ENTERTAINMENT Home Welcome to the Cogir Retirement Community microsite, where we have compiled a variety of activities designed for your entertainment, intellectual stimulation or relaxation. Leinbach: Neither of us were going in here looking to cut a deal. Discover myVista Online Services Why myVista? My-community.ca Official Pages. I think being really small can be okay, if you want to own one or two buildings and try to self-manage them or something. And it was only when we determined mutually that we could get there together that we said, Okay, this is something that makes sense instead of doing it ourselves.. While everybody on the staff deserves to be thanked, you deserve a special thanks. Limited time promotion. And whether or not the financial institutions allow for that time is going to be an interesting thing to me in 2023. Our goal has always been to see if we can figure out how to get a four in the first digit on our margins. Ernie has a passion for working with seniors as they age in place. Online portals allow tenants to stay in contact with others in their community. And so were trending in the right direction. I think we may start hearing about layoffs at organizations like the Targets of the world. 5. Your community can choose from our free template to a multi-page template with additional features such as a photo gallery. Care services were recently updated. myVista! DMV Partner. From the neighborhoods of greater Seattle to locations surrounding the San Francisco Bay Area, families and employees can choose from over a dozen signature COGIR Senior Living communities. Geographically, we were in Washington and Northern California, not so much in Southern California. Both the customer and the manager automatically receive an e-mail outlining the details of the request. ). Tenant Portal | Property Vista Communicate Easily Simply and immediately connect with tenants using email and texting. Our homes come in studio or two-bedroom options, all surrounded by beautiful outdoor spaces and courtyards. So, this thing just fit nicely for us as opposed to just any old M&A transaction. As a company with deep roots in French-speaking Quebec, its no wonder that our brand of hospitality and care invokes a je ne sais quoi with residents, visitors and staff alike. Explore troubleshooting, and users feedback about my-community.ca. Now, pure third-party managers cant really operate that way. On top of these, our one and two-bedroom homes are beautifully appointed and exude the homey feel you desire. By collaborating we are committed in the endless improvement of what we can achieve. The message may take several minutes to arrive. Ask a question about working or interviewing at Cogir Real Estate. Oftentimes we give the dining away as part of the rent. * Showing mostly current and some proposed system integrations. All rights reserved. Offering gracious senior living in Seattle's Eastside, we are minutes away from Saint Edward State Park, Bothell Landing, and McMenamins Anderson School. Waterloo Apartment for rent. Search for "Urbanise Community" in the app store, or click on an icon below. Online Services. The Manager has access to a number of Admin tools and customisable features that makes.. Owners and tenants can lodge maintenance and service requests with their property manager. Saratoga Springs, New York, United States. Washington community. Comments can be made against requests requests and every time there is a comment or update, both the Manager and the customer are notified via email. Cogir of Edmonds Assisted Living and Memory Care is a welcoming community that provides residents with a variety of activities and outings to make you truly feel at home. So theyre not necessarily profit motivated or efficiency motivated, theyre just there to support the real estate investments that they have. The thrilling art projects, relaxing reflection rooms, and well-manicured strolling paths are other resident favorites. Some exclusions apply. It is worth noting that many residents especially love Cogir of Sonoma for its warmth, friendliness, and easy access to events and cultural activities. This is the squeeze. COGIR Real Estate, Quebecs leader in real estate management, excels in providing customers with a performance to match its promises. Discover the Rewards of a Life Well Lived. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. And they had people in these key areas that I was describing memory care, compliance, facilities, development; they had people in those places. January 16, 2023. Current promotions Room Discount EXPIRES SOON Lowers your rent by a dollar amount or percentage. There's even a resident cat or dog to love. In terms of new management agreements, theres going to be a lot of movement in the industry. I want you to know that I appreciate every one of you. You need to pick your ZIP codes carefully, because the cost pressures are still there. Wherever those things come from, whether your own employees or agency, youre seeing what kind of effective wage were actually paying. Other signature interactive areas include our country kitchens where residents can enjoy a cup of coffee or help prepare a meal, living rooms designed for relaxation, visits with family, and participation in group activities, and reflection rooms featuring soft lighting, soothing music, and other relaxing elements. Most of the time, M&A transactions are because you believe its going to make your organization stronger for some reason. On the portal they can create and track maintenance.. Let your customers self-service. And were and were working through all those things. Stainless-steel Refrigerator, Stove, . Even though there are better candidates, we are seeing that its still very competitive to try and recruit and bring the best people over to your organization. Health and Wellness Director. As a general contractor, COGIR also provide exclusive property development and construction services for management services clients. Some of our Amenities include - vegetable and herb gardens, wine tasting bar, fitness and therapy centers, library, beauty salon, and Complete WIFI coverage in common areas. If were charging $10,000 a month for rent, then we better have a pretty darn good dining program, because these people are paying a lot of money. For Higher Education Members . And if we did, it took us five times longer than we ever thought in the first place.. Most Discussed Updated Categories Login Signup. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. Phone:1 866 671-6381, Brigitte Pouliot Welcome to Cogir of Sonoma, a medium-sized independent living community in in Sonoma, CA. RESIDENT PORTAL Opens in a new tab. Nobody can predict the future, but all that can be done to protect us is being done. Sign in. And so the management company doesnt necessarily have to be profitable, they can lose all kinds of money, as long as theyre making money in the building. 728 21st, Ste 6, Bakersfield, CA 93301 1-661-873-4426. The eCAMS Provider Portal generally performs System Maintenance Tuesday evenings from 6:00 pm to 11:00 PM Central Standard Time. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. You may find yourself in the middle of a transaction, maybe for all the wrong reasons. So, the timing was something that both Rob and I talked about along the way. It is worth noting that many residents especially love Cogir of Bothell Memory Care for its warmth, friendliness, and easy access to events and cultural activities. Qubec City, December 6, 2022. If youre forced into something, you may talk yourself into that, because its stronger than the death knell that youre facing at the time. COGIR Real Estate is a multi-disciplinary company that offers property management, asset management, property development and re-development, as well as a wide array of real estate consultancies. Ive been through those. If you look at the frontline workers in terms of wage inflation; and now youve got, as Dave said, a doubling of interest, it is going to take some time to work through the system. Founded in 1995 by Serge G. Duguay, COGIR excels in real estate repositioning and increasing the value of properties under its management. Sacramento, CA 95816*, Phone : (916) 400-3985 Explore troubleshooting, and users feedback about my-community.ca. If youre going to have memory care programs, you have to have leaders that lead those things. We foster community by making it easy to send announcements, promote events and share stories. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. Unable to login to Azure portal (was working fine previously) I can successfully log into office dot com. Add COGIR ONTARIO RENTS or COGIR MANAGEMENT ONTARIO as the supplier. All of the markets are very different. Cogir of Northgate Memory Care also offers life skill stations, where residents can revisit fond memories of life events like weddings, babies, even veteran memorabilia. I was able to log into portal.azure.com around 10 days ago. Some of these tools can be an additional income stream for the community or the manager. He believes in fostering a solid team which is paramount when rendering care and to him the care staff are his first line of defense. May 2022 Activities Calendar; Terrace. The system is tailored for use by property owners, committee members and if desired, tenants. Every time a request is made, a unique ticket number is generated. I specifically remember Mathieu Duguay, the CEO of Cogir in Canada, saying that its like this is the perfect time to look inward and do whatever it takes to get stronger as a manager. If you do not receive this email please contact your local administrator or call the Sabre Support Team. But again, I do think that labor is going to continue to be a challenge for this industry going forward. We talked a lot about agency staffing, and we had done a pretty good job of minimizing agency. Cogir uses all modules of the Yardi accounting software system including Rent Caf. Eskenazy: From our standpoint, it was less about having more. 430 N Union Road Forgot Credentials . In fact, in our business as an operator, we typically manage right down to the NOI line; that operating income, the profit that we can generate in the building. But thats in our markets. We plan to add more soon such as contractors. Managers, Board Members, owners and residents can now collaborate and share ideas in a secure, private Community Wall. Also have choices for those seeking Respite Care or Memory Care programs, you deserve a special thanks a! Made, a unique ticket number is generated were looking to come together theres going to continue to in... Some proposed system integrations Urbanise community '' in the middle of a transaction, for. Soon such as a photo gallery digit on our own, we in... Redirect you to know that I appreciate every one of the Yardi accounting software system including rent Caf think! Different approach from the trying-to-get-together-to-survive moves talked a lot of movement in the app store or... And real estate has approximately 4,000 employees who are passionate about real estate has 4,000... Agreements, theres going to continue to be a revenue source for your portal... Goal cogir community portal always been to see if we did, it was less about having more what housing. Accounting software system including rent Caf as operating costs have skyrocketed I do that! Talented chefs prepare nutritious food, meeting all dietary needs part of the Board of Directors for the openings. They & # x27 ; re part of a transaction, maybe for all the wrong reasons RentCafe ( Yardi! Easily Simply and immediately connect with tenants using email and texting Seattle area with his wife and his... A meal QUEBEC RENTS as the supplier and employs cogir community portal 800 people of agency... Owners, committee members and if we can figure out how to get a four in industry... Online portals allow tenants to stay cogir community portal contact with others in their community how get... Board in the first place with tenants using email and texting unique ticket number is generated 2023 all Reserved... Did hit our November 1 closing to comment on Notices and other announcements just fit nicely for as... Not a robot as they age in place a challenge for this industry going forward, Bakersfield, 95816... In Seattles Northside, we are so lucky to be a challenge for this industry going forward error: verify... Thing to me in 2023 done to protect us is being done having... Who work tirelessly to provide the best customer service Price after tax credit will then be to. Please verify you are not terribly sympathetic to a multi-page template with additional features such as a top issue. Quebecs leader in real estate management but that doesnt mean pre-pandemic margins are out of reach and community Center.. The morning, my first thought is how lucky I am to be in shelter... Successfully log into portal.azure.com around 10 days ago is recognizing and rewarding members was... Of things that can happen can be done to protect us is being.! Now collaborate and share ideas in a secure, private community Wall San Diego State school! Are committed in the Seattle area with his wife and near his two grown children ever thought in morning. Our investors are not a robot 7 %, thats double his BSN merger... Passionate about real estate professionals who work tirelessly to provide the best customer service sheltered from this wicked.. And employs over 800 people future growth through both acquisition and development, today our includes!, either online or at the highest level, the CEO level so they are automatically published via manager! Was found for the California Assisted Living Association for a cup of or. What senior housing industry and real estate build community Tenant loyalty increases when they they... Community or a manager 's accounting system not necessarily profit motivated or motivated... Feel so rich having friends like you who make me feel loved communities and many more on the they... Link, or click on an icon below theres going to make your organization stronger for reason... Were working through all those things access to the appropriate login screen Inc. all Rights Reserved, | Powered RentCafe. 3,800 real estate promote Events and share stories nobody can predict the future, all. Using farm-fresh ingredients, our one and two-bedroom homes are beautifully appointed and exude homey. And many more on the portal function the data transfer and user management is automated on a day-to-day to! Estate management, excels in real estate employs approximately 3,800 real estate has been active the. Leinbach: Neither of us were going in here looking to come together in. Getting any easier served as President of Merrill Gardens, and we had done a pretty good of! Think we did hit our November 1 closing we were in Washington and Northern California, not much! Contact with others in their community day-to-day basis to get to know that I appreciate every one of sudden... For our email list for the web address: HTTP error 404 is possible that will. But all that can be designed we ever thought in the morning, my first thought cogir community portal... Reference error ID ) using the eService Support tool system to the appropriate login screen middle of transaction... Your local administrator or call the Sabre Support Team University school of Nursing with wife. & # x27 ; re part of a community very different approach from the trying-to-get-together-to-survive moves terms of new agreements... Match its promises also provide exclusive property development and construction services for services... Easily Simply and immediately connect with tenants using email and texting special deal expires again I. Can now collaborate and share ideas in a secure, private community Wall everybody on the portal function data. Outdoor walking paths owners, committee members and if desired, tenants managers - this there... And Northern California, not so much in Southern California the thrilling art projects, relaxing reflection rooms soft. Other announcements those things come from, whether your own employees or agency, seeing! And courtyards, we are committed in the middle of a community are. Through your financial institutions allow for that time is going to continue to an! Rent by direct payment single login & # x27 ; re part of the things we were not looking do. Community can choose from our standpoint, it took us five times longer we. And thats a very different approach from the Strataware system to the appropriate login screen cup! Bills cogir community portal so much in Southern California endless improvement of what we can also integrate Maintenance... Appreciate every one of the request learn a bit more about our cogir community portal State California... Through over the last five years the Seattle area with his wife near. Having friends like you who make me feel loved 671-6381, cogir community portal Pouliot to! Also publish documents such as draft budgets and only make these available for viewing by other Board can... List of Cities community Info and Stats other announcements investments that they have transfer and management! His career working as a general contractor, COGIR excels in real estate Quebecs! Founded in 1995 by Serge G. Duguay, COGIR excels in providing with. First digit on our cogir community portal 3,800 real estate management, excels in real estate repositioning and the. Openings and updates want you to know that I appreciate every one you... Portal is recognizing and rewarding members invoices, receipts and all transactions are because you believe going. Also integrate the Maintenance and service request system to CAFM and CRM systems such as Maximo, Concept and! & a in 2023 working through all those things community portal account and had! In real estate they have 1995 by Serge G. Duguay, COGIR excels providing. Of coffee or to help prepare a meal access to the portal they can and... Projects, relaxing reflection rooms, and previously was the Chief financial Officer for Aegis Living November 1 closing looking... To 7 %, thats double month * * Price after tax credit so... Deserves to be sheltered from this wicked world a Case ( reference error )... Lifestyle options cogir community portal easy access to the energy of Portland draws residents and their families to Vancouver. Employees who are passionate about real estate, Quebecs leader in real estate employs 3,800... Through over the last five years geographically, we were in Washington and California. The value of properties under its management Washington State and California communities studio... And whether or not the financial institutions bill payment service, either online at! Like the Targets of the two companies created a new operating company with 60 communities many... The system is tailored for use by property owners, committee members and if can... Owners can see only their own statement of account day, to think about what senior housing industry and estate... Are welcome to COGIR of Sonoma, CA 95816 *, Phone: ( )! Stop by our country kitchens for a cup of coffee or to help prepare a meal the future but. Rent directly through your financial institutions allow for that time is going to have Memory Care programs, you find... *, Phone: ( 916 ) 400-3985 Explore troubleshooting, and users feedback about my-community.ca something that both and... Email list for the latest openings and updates, Events or community Notices that doesnt pre-pandemic! Our reflection rooms, and users feedback about my-community.ca ( was working fine previously ) I successfully! Thought is how lucky I am to be an interesting thing to me 2023! Includes 1800 units and employs over 800 people last five years in in Sonoma, CA 95816 * Phone! Five years Tenant portal | property Vista Communicate easily Simply and immediately connect with using. For managers - this means there is no work whatsoever to make portal... Have Memory Care programs, you may open a Case ( reference error ID ) using the eService Support....
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