This warranty applies only to the original purchaser from an authorized EGO retailer and may not be transferred. For the best experience on our site, be sure to turn on Javascript in your browser. If you think you will need warranty service this is not the brand to purchase. Does anyone know who EGO uses as their authorized service centers for warranty battery repair or replacement in the USA? Derry. Remove thick, wet snow with the only cordless snow blower with PEAK POWER technology; combining the power of 2 ARC Lithium batteries at the same time. Sign up to hear about new Commercial Series tools and innovations. All Dealers. For Z6 specific support, please call 1-877-EGO-ZTRM (1-877 . The EGO POWER+ 2-stage snowblower is the only cordless 2-stage snowblower that delivers the power and performance of gas. It goes against our guidelines to offer incentives for reviews. Title: ST1200_EGO Manual_StringTrimmer_En-Sp_2013-1024.pdf Author: The store will not work correctly in the case when cookies are disabled. Register your EGO equipment so you can be among the first to know about new EGO products and other exciting developments. For all customer service requests, please call 1-855-EGO-5656 (1-855-346-5656). The AMAZON site states the product comes with a 5-year warranty. July 22 Update: Lowe's Companies Inc. said it will be the exclusive nationwide retailer to sell the Ego line of outdoor power equipment starting December 2020.Lowe's, Home Depot's primary . Service Location. The warranty period for routine maintenance parts, such as, but not limited to, ride-on mower seat, wheels, tires, anti-scalp wheels, brake disc, friction block, blades, trimmer heads, chain bars, saw chains, belts, scraper bars, rubber paddles, augers, skid shoes, blower nozzles, and all other EGO accessories is 90 days for residential purpose, 30 days for industrial, professional or commercial purpose. I purchased the EGO self-propelled Mower. Not a way to run a company. Call Ego customer service. An authorized service center will be selected to repair the product according to the stated warranty terms. The website is useless, there is no chat option, and the help line hangs up on me repeatedly. If the store does not have a Tool Repair Center your tool will be shipped to an offsite location where . Later, when we mistakenly hit the green button near the spool head, the string disappeared. Enter a location to find a nearby echo repair center. and comes with a 2.5Ah battery. Privacy Policy. Create an account to follow your favorite communities and start taking part in conversations. What does everyone use on their snowblower to keep the ZT4204L - Is it normal for left side anti-scalp wheel to Ego 2-stage snowblower SNT240x Dimensions? The ground source heating system alone saves a massive 1 million KWh of electricity annually, the equivalent of 378 tons of coal. What would you like to do? Extended warranties apply to the products below: 5 years with registration completed within 90 days from date of purchase (survey required). We see that youre on the North America site but appear to be outside the U.S. and Canada. Dont see yours here? The store will not work correctly in the case when cookies are disabled. Authorized EGO retailers are identified online at. Distance. EGO has great reviews online, but I suspect the rating is on "initial quality". The store will not work correctly in the case when cookies are disabled. Our batteries and chargers are backed by an For more information, see our Customer Service page. Reno. We love hearing from our customers, dealers, and the media. Overall Experience. This not specified on their website. I honestly dont think batteries can be serviced. EGO customer service doesn't care because it's out of warranty and I'm not the original purchaser. Run the other way, you guys told me if I sent you my receipt you would replace my leaf blower that stopped working after I had it about one month you never got back to me and blew me off I will never recommend your products to anyone again. Check out our library of quick how-to videos. Our patented technology truly delivers Power Beyond Beliefand the proof is in the thousands of enthusiastic reviews from real customers. we also provide on site service and or repair. (800) 828-5500. I used with ease the Whipper Snipper and Edger on front and back areas using about quarter of power on BA1400 Battery, then after mowing (Scott Bonnar Barrel), I decided to trim hedges again with ease due to power and sharp cutters, using just over another quarter.Highly Recommend.David. The EGO POWER+ is built with a high-efficiency brushless motor and steel auger Snowblower easily handles what urban snow plows leave behind; cuts snow and ice up to 50% faster. The Home Depot Service Center New Hampshire. Can't complain. What would you like to do? Want reliability, look elsewhere. Alafaya, FL 32826 14 years in business. We also ensure all reviews are published without moderation. We stock all fast-moving parts on trucks. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Information provided by various external sources. Cold temperatures, inclement weather and high winds often jeopardize attempts to remove white material from sidewalks. Many cordless machines come with a plastic auger. Release the safety button. The unit is powered by two ARC Lithium, part of the Peak Power system, allowing the batteries to be swapped between units. We see that youre on the North America site but appear to be outside the U.S. and Canada. I looked online regarding using the quick charger and it said, with repetitive charging on the quik charge unit it will diminish the life of the battery. Our mission is to provide remarkable major household appliance repair. When we bought the trimmer, it took two employees at our helpful local Ace dealer to figure out how to get the string wound onto the spool. In the second case, you can choose between a 5.0Ah or 7.5Ah battery. It uses peak power technology that combines the energy of any two ARC lithium batteries to power the removal of heavy, wet snow. The only thing the 5-year period covers is the only thing that probably won't go wrong - the trimmer's electrical wiring (5-year does not cover the battery). Zero follow through or contact afterwards. Has anyone successfully ordered replacement parts for an EGO tool? JavaScript seems to be disabled in your browser. When requesting warranty service, you must present the original dated sales receipt. Several days after the $700 mower guarantee expired, it died. We see that youre on the North America site but appear to be outside the U.S. and Canada. If you take your tool directly to a store that has a Tool Rental Center repairs typically take 2 to 3 weeks to complete. I called EGO+ CS again today and the rep told me, "it is not CS's fault since the order was placed. It uses peak power technology that combines the energy of any two ARC lithium batteries to power the removal of heavy, wet snow. I am on my 8th phone call (each with a huge wait) with a rep to replace a single spring for my string trimmer head. Certified service and repair centers, store centers locator. Snow blowers come in a variety of sizes. Please contact EGO Customer Service Toll-Free at 1-855-EGO-5656 any time you have questions or warranty claims. . (855) 346-5656. Innovation runs right through every aspect of our organization. Mansfield, TX 76063 (817) 459-0521. I will start by saying that I'm a big fan of EGO products.. My issue is that I was given an EGO edger as a present. Five months into it my edger stopped working (no power, dead as a doorknob). Zero follow through or contact afterwards. Got nowhere. If you're a current EGO dealer or interested in joining our dealership program, please call: Be the first to know about new products and innovations. They do NOT repair or service batteries. No legal action shall be brought against Chervon North America unless filed within one (1) year after the basis for such legal action becomes known, or with the exercise of reasonable diligence should have become known. W T F !! Check out snow-clearing tools with top-rated performance and the power of gas. Lowes / Rona clearing out snowblowers in Canada. Then, call back again, but if it meets their standards of performance they will not replace it.WHAT A BUNCH OF .., Bought pole saw PPSX2504 commercial pole saw for $800 about 5 months ago and NEVER used it once. 3 years warranty without registration. For warranty service, please contact EGO customer service toll-free at 1-855-346-5656. Online help is always available from our community of EGO users. With a 35-foot throw distance, remote chute adjustment and rugged steel construction, it's the industry's first cordless snowblower with gas power and performance but without the noise, fuss and smoke. Visit your local Ohio ECHO USA dealer for outdoor power equipment, chain saws, trimmers, edgers, and more. The EGO POWER+ 600 CFM Backpack Blower is 8 times quieter and half the weight of comparable gas blowers. Also, if you don't want to wait more than 16 hours between cleanings, make sure the battery is charged quickly. We see that youre on the North America site but appear to be outside the U.S. and Canada. EGO Power+ SNT2102 21-Inch 56-Volt Cordless Snow Blower. The EGO POWER+ snow blower delivers gas power and performance without the noise, fuss and smoke. Anyone can write a Trustpilot review. We have competetive pricing and provide excellent and prompt service. No other cordless mower can match or exceed the power of a gas mower, making the EGO Power+ mower a true gas replacement mower. Powersoft Authorized Service Centers repaired or replaced by an authorized service technician at an EGO Service Center For more information, please click here Since 2005, EGO has helped over 40 companies successfully build 150+ digital products Today at 5:21 PM Amniofix Studies Today at 5:21 PM. Plasmid pET15b-eGO-Matryoshka-LE-LP from Dr 9 AM . Find Local Service Center. Check out snow-clearing tools with top-rated performance and the power of gas. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Be the first to know about new products and innovations. Press question mark to learn the rest of the keyboard shortcuts. We began the warranty coverage process of testing the battery/charger/product which I know well as we own 3 Ego items. For cleaning power, you get two nozzles, and for extended use, it's ergonomically designed and lightweight for a cordless leaf blower. Our techs use the latest mapping software to ensure they arrive at your home in the timeliest manner. Find Help. This warranty does not cover normal deterioration of the exterior finish, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners. Heating system alone saves a massive 1 million KWh of electricity annually, the equivalent of tons. Not CS 's fault since the order was placed every aspect of our organization to a! Power+ 2-stage snowblower that delivers the power and performance of gas will need warranty service, please 1-855-EGO-5656. Enter a location to find a nearby echo repair center your tool will be to... St1200_Ego Manual_StringTrimmer_En-Sp_2013-1024.pdf Author: the store will not work correctly in the case when cookies are disabled 1-855-EGO-5656 any you... Wet snow sales receipt not CS 's fault since the order was placed is 8 times and... 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